FAQ

FAQ

  • What the advantages of renewable energy?

    Capturing sunlight and converting it to electricity is a clean, pollution-free, efficient, and affordable way to power your home or business. It can increase your home value and lower your electric bills. Best of all, going solar is more affordable than ever with tax credits, solar rebates, net metering programs, and flexible financing options.

  • How is solar panel efficiency calculated?

    A solar panel efficiency rating gives you a measure of how much sunlight a solar panel can convert into electricity. Efficiency for different manufacturers and types of panels range from about 12% to over 20%. Will Power works with the  highest efficiency solar panels in the industry.

  • Which direction is best for panels to face?

    Solar panels are most productive when South facing given our location North of the equator. However, anything from due East to just past due West is a productive solar window.

  • Why should I choose Will Power Solar for my solar installation?

    We take pride in providing quality service throughout the turn-key installation process and most importantly, servicing your solar array after the installation is complete.

  • What kind of warranty's come with the array?

    25 years coverage includes power production, product coverage, and service/labor. If any issues, which are rare, arise with your array, Will Power Solar replaces the product on behalf of the manufacturer. 

  • Does it have to go on the front of the house?

    In some cases, yes it does. This is simply based on what your available roof surfaces are.

  • Will my HOA have a problem with this?

    Most HOA's encourage solar however, they may have a restriction or two, but the good thing is that Texas passed a law forbidding HOA's from blocking solar panel installation. With that said, this is not case with historic homes in some countys.

  • What happen if it hails?

    Our installers typically use high quality panels that are designed, rated, and tested to withstand hail up to 1 inch in diameter traveling at 54 mph. Moreover, your panels will be covered under your general homeowner's policy, and if you have a broken panel you will likely need a new roof anyways, so it will all be handled as an insurance claim.

  • Will my homeowners insurance go up?

    In many cases, your homeowner’s insurance will not go up. It depends on how comprehensive your current coverage is. If you need to add coverage, it can cost an extra $10 - $80 per year

  • Do you have to penetrate my roof?

    The only non-penetrating roof application is on a standing seam metal roof. On all others, we use a very reliable roof flashing made especially for solar mounting systems. 

  • What is the best roof?

    Standing seam metal is probably the best roof material, but we frequently work with composition shingle and have a lot of experience with clay tile.

  • How much do solar panes cost?

    This depends on your utility company, local jurisdictions, your existing electrical service, and the type of panels you choose. Our energy consultants will create a custom proposal for you that includes system size, design, costs, benefits, financing options, and the available federal and local incentives such as tax credits and rebates. We will walk you through the proposal during your appointment, which will take place at your home, at our solar design center, or virtually over the phone and online.

  • What is my return on investment?

    At a very high level, we can tell you that most of our customers tend to finance their investment and can do so with no money out of pocket and a payment that is often below their energy savings from day one. Our cash customers typically see a payback in 5-12 years, and an IRR that exceeds what the general stock market has historically returned over the last 70 years.

  • What solar panels do you sell or use?

    There are a lot of options out there, and we have done a careful job to curate our solar panel offering. Our primary panel partner is Mission Solar Energy, a Texas-based company with some of the most efficient solar panels in the world.

  • How long does it take to get a solar panel system installed?

    It takes about 1-3 days for the actual install, but there is a backlog of projects in the install cue and a number of steps that need to be completed before we can mount the system on your roof. The typical period from contract signing to install is about 90 days.

  • Can I over-size the system and sell back for a profit?

    It depends on if your utility offers such a program – this is something our energy consultants can research for you.

  • What happens to array if I'm repairing or remodeling?
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  • What if I decide to sell my home?

    We will help you maximize the resale value that solar panels add to your home. Our certified solar appraisal documents with all the details buyers need on your system, performance, and warranty, which is fully transferable to the buyer. We can also consult with your realtor to help them explain the value of your solar installation.

  • Who do I call if I have a problem?

    Our dedicated, in-house service department is here to keep your system running smoothly and to make your life easier. All of our Service Technicians are full-time, background-checked, fully insured employees - we do not use sub-contractors or temps. Contact us online or call (210) 446-9879.

  • Do the solar panel system come with a battery?

    They do not. Off-grid or battery backup solutions are available and your energy consultant will be happy to go over those with you.


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  • Why should I go with Will Power Solar?

    Texas ownership, superior products, great warranty, outstanding customer service, and the experience. 

  • Why doesn't my monitoring device match my utility bill?

    Your utility's billing period may not start on the first day of the month, so be careful when looking at monthly production or consumption to ensure that you're comparing the same time period.


    The measurements from your monitoring device may not record the exact same totals as the utility meter, as the devices use different methodologies to measure the current. It is normal for there to be a difference within a range of +2.5% to -2.5%, and the meter collects the more accurate reading.


    Another important difference for both production and consumption is that the utility can only measure what passes through its meter. The utility will only credit you for excess generation that passes through its meter back to the grid.


    Similarly, your utility will only report on energy delivered through its meter to your home. The utility will debit you for the energy you consume from the grid when your energy needs exceed your solar generation (or at night). If you have consumption monitoring installed, your consumption data will be higher than what the utility reports because your solar monitor is reporting all your consumption whether it came from the grid or from your solar array.


    If the values are wildly different from each other and cannot be explained by the scenarios above, you may be experiencing one of the following issues:


    Incorrect configuration of the solar monitor

    Solar monitor calibration issue

    Utility meter calibration issue

    If you have questions or are concerned about your monitoring, please contact our Service Department or call (210) 446-9879.

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By clicking “Contact Us” you authorize Will Power Solar to call you and send you pre-recorded messages and text messages at the number you entered above, using an autodialer, with offers about their products or services, even if your phone number is a mobile phone or on any national or state "Do Not Call" list. Message and data rates may apply. Your consent here is not based on a condition of purchase.

BEGIN CONSULTATION

We respect your privacy. Your info will only be used to contact you and to qualify your roof for solar. By clicking “Contact Us” you authorize Will Power Solar to call you and send you pre-recorded messages and text messages at the number you entered above, using an autodialer, with offers about their products or services, even if your phone number is a mobile phone or on any national or state "Do Not Call" list. Message and data rates may apply. Your consent here is not based on a condition of purchase.
Proudly providing renewable energy across the Lone Star State.
Will Power Solar installs solar panels from our offices in:
San Antonio | Austin | Houston 
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